Last updated: March 2026
1.1 What these terms cover. These are the terms and conditions on which we supply the Products to you, hire the Equipment to you, and provide the Services to you. These terms apply whether you place an order online or by telephone.
1.2 Please read these terms carefully before you submit your order to us. These terms tell you how we will provide our Products, Equipment and Services to you, how you and we may change or end the Contract, what to do if there is a problem and other important information.
1.3 Are you a business customer or a consumer? In some areas you will have different rights under these terms depending on whether you are a business or consumer. You are a consumer if: You are an individual. You are buying Products or Services from us, or hiring Equipment from us, wholly or mainly for your personal use (not for use in connection with your trade, business, craft or profession). In all other cases, you are a business customer.
1.4 If you are a business customer this is our entire agreement with you. (a) If you are a business customer these terms constitute the entire agreement between us in relation to your purchase. You acknowledge that you have not relied on any statement, promise, representation, assurance or warranty made or given by or on behalf of us which is not set out in these terms and that you shall have no claim for innocent or negligent misrepresentation or negligent misstatement based on any statement in this Contract. (b) Our employees or agents are not authorised to make any representations concerning the Equipment and/or Products unless confirmed by a director in writing and any advice or recommendation given by us to you as to the storage, application or use of the Equipment and/or Products which is not confirmed in writing by a director is followed or acted upon entirely at your own risk.
1.5 Legal rights: If you are a consumer customer, these terms do not affect any of your legal rights. Any part of these terms which would otherwise exclude or restrict your rights as a consumer will, to that extent have no force or effect.
1.6 These terms shall be applicable to all repeat orders made by you unless we notify you otherwise.
2.1 Glossary: in these terms, the following words have the following meanings:
(a) Charges: means our charges from time to time for the hire of Equipment, the provision of Services, and/or the sale of a Product to you.
(b) Contract: means our contract with you to provide the Products, Services or Equipment, which includes these terms.
(c) Equipment: all the classes of prefabricated and portable buildings, erectable structures, accessories and ancillary equipment, which are hired by us to you.
(d) Group Companies: means any subsidiary company, holding company, or subsidiary of such holding company, all as such terms are defined in the Companies Act 2006.
(e) Hire Period: means the period commencing and including the date when the Equipment is delivered to or collected by you until the date the Equipment is returned to us or the hire is otherwise terminated by the parties.
(f) Liability: means liability for any and all damages, claims, proceedings, actions, awards, expenses, costs (including but without limitation all legal costs and disbursements) and any other losses or liabilities.
(g) Minimum Hire Period: means the minimum period of hire, which shall be the period of 4 weeks from the start of the Hire Period, or such other period as specified in the order acknowledgment.
(h) Products: means the products sold by us to you.
(i) Services: means the services and/or work (if any) to be performed by us for you whether in conjunction with the hire of Equipment (including any delivery and/or collections) or otherwise.
2.2 "Writing" includes emails.
3.1 What we will do. We will supply the Products, hire the Equipment and/or provide the Services to you on the basis of these terms. You shall pay the Charges to us.
3.2 How we will accept your order. Our acceptance of your order will take place when we send to you (by email or post) an order acknowledgment confirming we have accepted your order, at which point the Contract will come into existence between you and us.
3.3 Quotations: any quotations that we provide are estimates and are not binding on us.
4.1 Products may vary slightly. We reserve the right to provide Equipment and/or Products similar or comparable to that ordered by you. Any photographs, drawings and specifications shown on our website or which we provide to you are for example only. It is your responsibility to check and confirm in writing with us the exact measurements and specifications, if this is important to you.
4.2 Availability: Our Products and Equipment are offered subject to availability at the date of delivery. We will not be liable for any loss suffered by you as a result of the Products or Equipment being unavailable.
4.3 Suitability: It is your responsibility to ensure that the Products, Equipment and Services that you order are suitable for the purpose you require.
4.4 Specifications: (a) If you provide us with specifications or measurements, it is your responsibility to ensure that these are correct. (b) When we supply Products, Equipment or Services for you to your special requirements or for your special purpose (whether or not incorporated in whole or in part in our own specifications) you shall provide all necessary specifications in reasonable time to enable us to complete delivery.
4.5 Intellectual Property Rights: (a) All intellectual property rights in our designs, data sheets, packaging and literature shall remain our property at all times. (b) You shall indemnify us in full against all Liability we incur relating to or in connection with a claim by a third party for infringement of their intellectual property rights, which arises in consequence of complying with your requirements.
4.6 Changes to Products, Equipment and Services. We may change our Products, Equipment or Services to reflect changes in relevant laws and regulatory requirements and/or to make technical adjustments and improvements.
4.7 Planning and other Regulations: It is your responsibility to ensure that you have all planning permissions, building regulation consents, and other permissions, licences and consents that may be needed for the installation and use of the Products and Equipment, or the provision of the Services.
4.8 Principal Contractor and CDM Responsibilities: Unless expressly agreed in writing, DB Building and Construction Ltd is not the Principal Contractor under the Construction (Design and Management) Regulations 2015 ("CDM 2015"). The Customer shall act as Principal Contractor and is responsible for: Full CDM compliance, including welfare, safety, inductions, RAMS, and appointment of a Principal Designer; Safe access/egress, exclusion zones, lifting plans, traffic management and fire strategy; Temporary Works design, certification and implementation; Ensuring Products or Equipment can be safely installed and used. DB Building and Construction Ltd accepts no liability for any failure by the Customer to comply with CDM 2015.
4.9 Temporary Buildings & Building Regulations Compliance: The Customer is solely responsible for: Compliance with Building Regulations, including requirements applicable to temporary or semi-permanent buildings; Obtaining all necessary planning permissions, building control approvals, licences or consents; Ensuring the intended use complies with all regulatory obligations. DB Building and Construction Ltd is not responsible for ensuring any Product or Equipment meets Building Regulations unless expressly agreed in writing.
5.1 Delivery and collection costs. (a) The costs of delivery, and collection at the end of the Hire Period, will be as notified to you at the time of making your order, or in the order acknowledgement. (b) You shall pay for the cost of any lifting or special apparatus required for the siting of the Products or Equipment, or lifting them on collection.
5.2 Delivery and collection times: (a) We will contact you to agree a delivery or collection date for any Products or Equipment, and the date for providing any Services. (b) Delivery and collection times are given as estimates and time shall not be of the essence.
5.3 We are not responsible for delays outside our control. If our supply of the Products, Equipment or Services is delayed by an event outside our control (including accident or breakdown during delivery) then we will contact you as soon as possible to let you know, and we will take steps to minimise the effect of the delay, this may or may not incur extra charges; if you choose to reject our attempt(s) at redelivery, rescheduling or outsourcing to a trusted partner haulage company, then we reserve the right to void any agreement made prior to our attempt at reconciliation.
5.4 If you do not allow us access: (a) You shall pay for the cost of failed delivery or collection, and also any later delivery or collection, together with storage costs and all other costs and expenses we incur as a result of the delay, postponement or cancellation. (b) Hire charges shall apply as if delivery occurred. (c) We may end the contract if access cannot be arranged. (d) An environmental surcharge equal to 5% of the delivery charge shall apply. (e) Cancellation within 2 working days may result in full delivery cost being charged.
5.5 Your responsibilities: The Customer is responsible for site access, safety, ground conditions, utilities, and all preparations necessary.
5.6 Indemnity: You shall indemnify us against all Liability arising from your site or negligence.
5.7 Inspection on delivery: You must inspect and notify defects within three days.
5.8 Part deliveries shall be treated as separate Contracts.
6.1 Hire Terms: (a) Agreement to Hire: Where DB Building and Construction Ltd (the "Company") agrees to hire Equipment to you (the "Customer"), such hire shall be for the specific duration agreed in writing. If no fixed term is specified, the hire shall continue for the "Hire Period" until terminated in accordance with these Terms. (b) Separate Contracts: For the purposes of liability and administration, each individual item of Equipment hired shall constitute a separate and legally distinct contract from any other items provided.
6.2 Condition and Acceptance: The Equipment is deemed to be in excellent working order, safe for use, and free from any visible or functional defects at the time of delivery or collection. You must inspect the Equipment immediately; any issues must be reported to us in writing within three (3) days, or the Equipment will be deemed accepted in its current state.
6.3 Suitability and Site Assessment: (a) Customer Responsibility: You acknowledge that you have selected the Equipment based on your own requirements. We provide no warranty or guarantee that the Equipment is fit for any specific purpose or unique project. (b) Site Safety: You are responsible for ensuring the site is appropriate for the Equipment. This includes conducting all necessary Risk Assessments and Fire Risk Assessments prior to installation or use.
6.4 Customer Obligations: Throughout the Hire Period, you shall: Maintenance: Keep the Equipment in good repair and operate it safely, following all provided manuals and statutory health and safety regulations. Identification: Not remove, deface, or obscure any logos, serial numbers, or identification marks belonging to the Company. Notification: Conduct regular inspections and notify us within 24 hours of any mechanical fault, damage, loss, or safety incident. Security: Implement all reasonable measures to protect the Equipment from theft, vandalism, or environmental damage. Access: Grant Company personnel access to the Equipment at all reasonable times for inspection, maintenance, or emergency recovery. Statutory Compliance: Perform any required statutory testing (e.g., PAT testing or LOLER inspections) as mandated by law during the hire period. Modifications: Not attempt to repair, alter, or relocate the Equipment without prior written consent from the Company.
6.5 Routine Maintenance: The Company will provide routine servicing and repairs necessitated by fair wear and tear. Any repairs required due to negligence, misuse, or accidental damage will be billed to the Customer at current market rates.
6.6 Return and Collection: (a) Equipment must be returned in a clean, safe, and decontaminated state. (b) We reserve the right to charge for professional cleaning or repair if the Equipment is returned in a condition that exceeds fair wear and tear. (c) Before collection, all personal contents must be removed, and all keys must be handed over to the authorized Company representative.
6.7 Loss, Theft, or Total Damage: (a) The Customer is liable for all recovery costs associated with lost or stolen Equipment. (b) If Equipment is not recovered within 14 days, or is damaged beyond economic repair, the Customer shall pay the full current replacement value. (c) Hire charges will continue to accrue at the standard rate until the replacement value has been paid in full.
6.8 Termination of Hire: Following the Minimum Hire Period, either party may terminate the hire by providing four (4) weeks' written notice.
6.9 Indemnity: You agree to indemnify and hold DB Building and Construction Ltd harmless against all claims, losses, costs, or damages (including legal fees) arising from your possession, use, or misuse of the Equipment.
7.1 Risk and Title: Products: Risk passes to you the moment the Products are delivered or collected. Ownership: Title to Products remains with the Company (Or our supplier, KLGT Ent. LTD) until we receive payment in full. For business customers, title only passes once all outstanding balances on any account with us are cleared.
7.2 Ownership: Equipment: The Equipment is hired, not sold. Ownership remains strictly with DB Building and Construction Ltd at all times unless on consignment from KLGT Ent LTD. You have no right or interest in the Equipment other than as a bailee for hire.
7.3 Insurance Requirements: You must maintain comprehensive insurance for the Equipment at its full replacement value against all risks. In the event of a claim, insurance proceeds must be paid to us and will be used to repair or replace the Equipment.
8.1 Pricing: All charges are as outlined in the official quotation or order acknowledgment.
8.2 Advance Payments: Hire starts require advance payment of delivery, collection, and the initial hire period. Products must be paid for in full prior to dispatch.
8.3 Invoicing: Standard credit terms are 30 days from the date of invoice unless otherwise stated.
8.4 Late Payment: We reserve the right to charge interest at 8% above the Bank of England base rate on overdue balances, plus any costs incurred in debt recovery. We may also suspend ongoing services or recover hired Equipment if payments lapse.
9.1 Order Cancellation: Orders for Products (especially bespoke or custom-made items) cannot be cancelled once processing has begun without our written consent.
9.2 Consumer "Cooling-Off": Under the Consumer Contracts Regulations, individual consumers have a 14-day period to cancel contracts made at a distance. This does not apply to bespoke goods or services already fully performed or products already assigned for delivery.
9.3 Restocking Fee: A 15% restocking fee applies to all non-bespoke goods returned due to customer change of mind, provided they are in resalable condition.
10.1 Warranty: We provide a 12-month warranty from the date of delivery against defects in materials or workmanship. At our discretion, we will repair, replace, or refund the faulty item. This excludes damage from misuse or unauthorised modifications.
10.2 Limitation of Liability: Consumers: We are liable only for losses that are a natural, foreseeable consequence of our breach. Business Customers: All implied warranties are excluded to the fullest extent of the law. Our total liability is capped at 100% of the contract value or a minimum of £1,000. Exclusions: We are not liable for loss of profit, business interruption, or site delays caused by third parties.
11.1 Force Majeure: We are not liable for delays caused by events beyond our control (e.g., strikes, vehicle breakdowns, extreme weather, or global supply chain disruptions).
11.2 Governing Law: These terms are governed by the laws of England and Wales, and any disputes shall be subject to the exclusive jurisdiction of the English courts.
11.3 Data Protection: We process your personal data in accordance with current GDPR regulations to fulfill your order and manage your account.